How can I connect my Facebook page?

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How can I connect my Facebook page?

Connecting a Facebook Page to RADAAR is a seamless process, requiring just a few simple steps:

1. From the left menu, navigate to Settings and switch to Channels tab.
2. Click to Connect button and select the Facebook (Page) option.
3. Ensure that you grant RADAAR access to all of your assets belongs to Facebook and Instagram on the authorization screen.
4. Upon your return to the RADAAR dashboard, click on the Connect button for the specific Facebook page you intend to connect.

How can I connect my personal Facebook profile?

Unfortunately, since the Cambridge Analytica scandal, in order to protect its users, Meta does not allow the use of personal Facebook profiles with 3rd party applications. This means you cannot connect your personal Facebook profiles to RADAAR. You can only connect your Facebook pages that you admin to RADAAR.

How can I connect multiple Facebook pages?

You can connect multiple Facebook pages to RADAAR. To connect multiple Facebook pages to RADAAR, it is essential to have Admin or Editor access to the desired pages. Additionally, during the connecting process, you must ensure that RADAAR has been granted access to all your Facebook pages.

Why can't I connect another Facebook page?

If you are having trouble connecting another Facebook page or Instagram profile, you probably only authorized another Facebook page or Instagram profile on the Facebook authorization screen when connecting it. To fix this, please follow the steps below:

1. Please navigate to your Facebook profile Settings / Business Integrations: https://www.facebook.com/settings/?tab=business_tools
2. Click to View and edit for RADAAR.
3. Be sure that you checked all checkboxes for all your FB pages and IG profiles under every section.
4. Than reconnect all your profiles to RADAAR again.

Why does my Facebook page keep disconnecting frequently?

There are several potential reasons for the consistent disconnection of a Facebook page. Please review these to address the issue:

1. Have you recently changed the password for your Facebook user account?
2. Did you recently enable two-factor authentication?
3. Have you recently updated the permissions of your Facebook page?
4. Did you solely choose the another asset on Facebook's authorization screen when connect a new Facebook page or Instagram profile?
5. Is there a possibility that your Facebook account might get suspended and require reactivation?

Please review all these potential issues and proceed to reconnect your Facebook page to RADAAR.

What kind of content am I allowed to share on my Facebook page?

With the Scheduler feature, you have the ability to effortlessly create and schedule various types of content for your Facebook page. Whether it's Text, Single Image, Video, Link, Gallery, Carousel, or Reel, you can easily schedule it to be automatically published at your preferred times.

How can I publish a story on my Facebook page?

You can easily create and schedule stories for publishing on your Facebook page. Simply select the Story type for your post, and upload an image or video to publish as story content on your Facebook page.

How can I publish a reel on my Facebook page?

You can easily create and schedule reels for publishing on your Facebook page. Simply select the Reel type for your post, and upload an image or video to publish as reel content on your Facebook page.

How can I publish a carousel post on my Facebook page?

To publish a carousel post on your Facebook page, simply select Carousel type for your post, upload your photos and don't forget to add a link to at least one of them. This will ensure that your content is published as a visually appealing carousel on your Facebook page.

How can I publish an event or pool (survey) on my Facebook page?

Currently, it is not possible to publish an event or poll (survey) for your Facebook page using RADAAR. We understand that it would be helpful to have this feature, and we hope to incorporate it in the future. However, we are unable to provide an estimated time of delivery for this addition at the moment.

How can I schedule content on my Facebook personal profile?

Unfortunately, the Facebook API does not allow connecting personal profiles to 3rd party applications. Therefore, you cannot use all our features, including our Scheduler feature, for your Facebook personal profile. Please note that you can always use our features to manage Facebook pages, Instagram business and creator accounts.

How can I reply to comments and messages on my Facebook page?

With the Social Inbox feature, you have the ability to view, respond to, and manage messages and comments on your Facebook page more effectively. It allows you to handle these conversations just like a CRM, giving you full control. Moreover, you can conveniently manage the messages associated with your ads and dark posts, all in one place. You can find all the detailed information about the Social Inbox feature on our website at https://www.radaar.io/features-38/social-inbox-162/.

I can't log in to my Facebook account, what can I do?

If your Facebook account was closed, hacked or you cannot log in, you need to contact the Facebook support team about this issue. Remember, we, as RADAAR, are a different company than Facebook. Therefore, unfortunately, we cannot help you with the reopening of your Facebook account. Only the Facebook support team can help you with this.